Privacy Policy

Effective Date: 20/05/25
Last Updated: 20/05/25

ServeMidEast is committed to protecting the privacy of individuals who engage with our mission work and support our initiatives. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Saudi Personal Data Protection Law (PDPL) and applicable international regulations, including the EU General Data Protection Regulation (GDPR) when applicable.

1. Information We Collect

We may collect the following personal data:

  • Name

  • Email address

  • Country of residence

  • Donation amount and method (Note: we do not store full payment details such as credit card numbers)

  • Any message or comment submitted with donations or inquiries

2. How We Use Your Data

We collect and use your data for the following purposes:

  • To process and acknowledge donations

  • To send receipts and tax documentation (if applicable)

  • To provide updates on our mission work, including newsletters (with consent)

  • To respond to inquiries or messages

  • To comply with legal obligations under Saudi Arabian law and other applicable jurisdictions

3. Legal Basis for Processing

Depending on your location, we process your data based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract (e.g., completing a donation)

  • Legal obligations

  • Legitimate interests (e.g., maintaining a supporter list)

4. Data Sharing and Disclosure

We do not sell your personal data. We may share it with:

  • Payment processors (e.g., Stripe, PayPal) for secure donations

  • Email service providers for newsletters and updates

  • Government authorities, if legally required by Saudi law or other jurisdictions

All third parties are obligated to handle your data securely and only for the purposes specified.

5. Cross-Border Data Transfers

As we serve international users, your data may be transferred outside Saudi Arabia. We ensure such transfers are conducted in compliance with applicable laws, including the PDPL and international standards where necessary.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws (e.g., financial records for donations).

7. Your Rights

Subject to Saudi PDPL and international laws (e.g., GDPR), you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Object to processing

  • File a complaint with a supervisory authority

To exercise your rights, contact us at: [Insert Contact Email]

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.

9. Cookies and Tracking

Our website may use cookies for basic functionality and anonymous analytics. You can disable cookies through your browser settings.

10. Children’s Data

We do not knowingly collect personal data from individuals under the age of 18 without parental or guardian consent.

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

[Your Organization Name]
Email: [Insert Email Address]
Address: [Insert Mailing Address]